A planned move, not a scramble.
Keep your numbers. Keep taking calls. We map how the business handles phones today, build the new system beside it, then switch when it is ready.
- Current Provider
- Configuration & Testing
- Number Port
- ClearTempo
Understand
We learn how calls move through the business today. That includes numbers, users, locations, auto attendants, after-hours behavior and the things that currently get in the way.
The point is a clear picture of what has to keep working, and what you would rather change.
Design
We create the call flows, extensions, schedules, queues and auto attendants before anyone is asked to live on the new system.
You get a rollout plan that covers devices, numbers, locations and timing, so the switch has a sequence instead of a surprise.
Deploy
We configure devices, port numbers, install phones, test the system and train employees.
Training happens against the live setup your team will actually use, so people know how to answer, transfer and reach each other on day one.
Support
After launch, we keep helping with questions, adjustments, new employees, call-flow changes and the other needs that show up once the system is in daily use.
Most of that can happen remotely. On-site help is available throughout Greater Madison, WI, Chicagoland and the communities in between.
Let’s talk about your phones.
Tell us what you’re using today, what isn’t working and what you want to make easier. We’ll help you figure out whether ClearTempo is a good fit.