We configure the call flows.
Menus, schedules, queues and extensions are built around how your team actually handles calls.
ClearTempo is the product. Clarity Technology Group is the team that configures it, trains your people and stays available when something needs to change.
Most businesses do not want to become phone-system administrators. They want calls to reach the right people, and a team they can call when the business changes. This is what that looks like in practice.
Menus, schedules, queues and extensions are built around how your team actually handles calls.
Customers keep dialing the same numbers. We coordinate the cutover so it is planned, not improvised.
Desk phones, desktop apps and mobile access are set up and tested before your team relies on them.
People learn the features they will actually use, at a desk, on a computer or on a mobile device.
New employees, new locations and new call routes should not mean rebuilding the system.
Most help happens by phone or remotely. When that is not enough, on-site support is available throughout Greater Madison, WI, Chicagoland and the communities in between.
Business calling depends on networks, internet connections, devices and applications. Clarity Technology Group already helps companies manage those systems. ClearTempo exists so the phone product has that same kind of attention behind it.
When a call path needs to change, a new office comes online, or a phone will not register, you are not handed a ticket and left to figure it out. You are working with people who understand how the phone system fits the rest of the environment.
Tell us what you’re using today, what isn’t working and what you want to make easier. We’ll help you figure out whether ClearTempo is a good fit.